How big is it really? Is the size accurate?

Exact Size: 3 cylindrical pots (7x7'') and 2 round pots (5x5'').

Visual Reference: We've included pictures with common objects (a Phone, a cup) to give you a perfect sense of scale.

Is the packaging secure?

Plants are firmly fixed in place by custom cut high-density foam inserts to prevent any movement within the box. If your item is damaged during transportation,our team is ready to assist promptly. Your satisfaction is our priority！

How do I clean and maintain it?

Dusting: Use a hairdryer on a cool, low setting or a soft duster brush occasionally.

Cleaning: You can gently wipe the leaves with a damp cloth. No watering, no sunlight

The plant looks a bit flat when it arrives. Is this normal?

Yes, this is completely normal! Simply give the plant a gentle shake. The leaves and branches will naturally fluff up and fall into a full, lifelike shape. You can also gently adjust individual stems to your preference.

Can I put this in my bathroom or on my balcony?

It is moisture-resistant and works well in these spaces. Just ensure normal ventilation.It is designed for indoor use. While the materials are UV-resistant, prolonged exposure to direct outdoor elements is not recommended for long-term preservation.